At Fashionwasion, we are committed to providing you with quality products/services and excellent customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
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The item must be unused, in the same condition that you received it, and in its original packaging (for physical products).
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Refund requests must be made within [number] days of the purchase/delivery date.
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Digital products or services are only eligible for a refund if they have not been downloaded, accessed, or used.
Non-Refundable Items
We do not offer refunds on:
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Gift cards
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Downloaded digital products
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Sale or clearance items (unless defective or damaged)
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Custom or personalised orders
How to Request a Refund
To initiate a refund, please contact us at fashionwasion6@gmail.com with your order number and a brief explanation of the issue.
Once we receive your request, we will notify you of the approval or rejection of your refund after reviewing the details.
Refund Process
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7–14 business days].
Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again.
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Contact your credit card company or payment provider (it may take some time before your refund is officially posted).
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If you’ve done all of this and still have not received your refund, please contact us at fashionwasion6@gmail.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at fashionwasion6@gmail.com.
Contact Us
If you have any questions about our refund policy, feel free to contact us at:
Email: fashionwasion6@gmail.com